Goodhour ha scritto:You can write in english

@Goodhour
Please could you translate this.I've tried before weekend, but there were some CGI-errors at polovw.it
I am Roman (it's my name, I am not from Rome), a staffmember from the company ("Naber") who sell the SEAT- (Skoda/VW) Domstrebe on ebay.
1. Some of you sent e-mails to us. We only speak ENGLISH and GERMAN. Some of you use automated internet-translation-machines. These translated machines are not good, your mails looking (really!!) like bookings for a hotel-room ;-)
Because of this we have now registered to this forum the get better in contact with you.
2. We are VERY SORRY. We've made some mistake with the number of available bars. This was our fault. This was because we don't sell only at ebay (we have also a store department, an onlinestore and use some onlineplaces). We've sell much of the bars in the last week. In the moment we have about 15 customers who wait for the bars. I don't know exactly how much came from Italia and how much from polovw.it, but I think it will be <5.
3.
Anybody who has allready paid his bar (but don't get a shipping-info from us) will get back his money back if the don't want wait. Give us information, and we will refund the money a few minutes after we'll read your mail.
We are not cheating, we are not robber, we are no thief, we only made a little mistake. We are on business since about 6 years, we are on of the biggest online-dealers for VAG-items (especially SEAT) in Germany and send every day much parcels in the whole world. Only at ebay (it's not our only channel) we've made about 15.000 deals in the last years, and we get ZERO negative feedbacks from our customers. I think this is a very unusual achievement. You see, we are a very honestly dealer.
4. - If you sure that you don't want the bar, then drop us a mail, then you'll get money back.
- If you want to wait, you have also the possibility to get your money back later
- If you want your money back now, and later you change your opinion, you could pay us later again when the bars are ready for shipping
= EVERYTHING WHAT YOU WANT IS POSSIBLE. OK?
5. We haven't now a very detailed delivery-date. Our last info (from friday) is that the bars are available again in the "next weeks". In the moment we can't say more date-details.
6. I've read this thread with an (badly) online-translator and read very bad things ... maybe these are wrong translations by the translator, or you've really write such bad thing about our company. I've read about wrong prices and discounts, about wrong shipping-costs, and and and.
OK, we do have made a fault with the number of items and stock. But we DON'T made other prices like agreed, we DON'T made other shipping-prices like agreed, we've DON'T ... if anybody think that there was a problem, please tell it to us.
7. Anybody have said that's not possible to pay with paypal. This is wrong. We get everyday dozens of paypal-payment (we don't need paypal in our own country, but in some countries like Italia the customers like it). Every Italian-customers has the possibility to choose between banktransfer and paypal. If you have choosen banktransfer, you've made a click at the wrong field (and also have confirmed it on the summery-page). But it's not a problem, we could change such things.
Please, Goodhour, made a good translation for me and your friends.
We do not want any problems with you. Again: We are very sorry.
Best regards from Bavaria,
Roman